FAQs

We offer a wide range of residential and commercial cleaning services, including:

• General house cleaning (kitchen, bathrooms, bedrooms, living areas)
• Deep cleaning
• Move-in/move-out cleaning
• Post-renovation cleaning
• Office and commercial cleaning
• Customized cleaning based on your needs

You can schedule a cleaning service by:

• Visiting our website and filling out the booking form
• Calling us directly at [Your Phone Number]
• Sending an email to [Your Email Address]

We recommend booking at least 48 hours in advance to secure your preferred time.

Our pricing is based on factors such as:

• Size of your home or office
• Type of cleaning service (standard, deep, move-out, etc.)
• Frequency of service (one-time, weekly, bi-weekly, or monthly)

We provide free, no-obligation quotes — visit our website or contact us for an estimate.

No, you don’t have to be home while we clean. If you’re comfortable, you can provide us with entry instructions or leave a key in a secure location. We take your privacy and security very seriously.

We use high-quality cleaning products that are safe for children and pets. If you have any product preferences or sensitivities, please let us know in advance. We also offer eco-friendly products by request.

Yes! We try our best to assign the same cleaning professional for recurring services to maintain consistency and familiarity.

The duration of the cleaning depends on the size of the space and the type of service requested. On average:

• Standard cleaning: 1,5 – 3,5 hours
• Deep cleaning: 4 – 7 hours
• Move-out cleaning: 5 – 7 hours

We’ll provide you with a time estimate when you schedule your appointment.

We offer a satisfaction guarantee. If you’re not happy with the results, let us know within 24 hours and we will return to fix any issues at no extra cost.

We require at least 24 hours’ notice for cancellations or rescheduling.

• Less than 24 hours’ notice: A cancellation fee may apply.
• No-shows or last-minute cancellations may result in a full-service charge.

Yes! We offer:

• Referral Program: Get a discount on your next cleaning when you refer a friend or client.
• Loyalty Discounts: Discounts for recurring services (weekly, bi-weekly, monthly).

Contact us to learn more about available promotions and rewards!